You have the right to be treated fairly, with respect and with equality. This means that you cannot be discriminated against because of your HIV status.
You have the right to confidentiality. This means that any personal details linking you to your infection will not be disclosed to a third party without your knowledge and consent. A third party means someone outside of the multi-disciplinary team. In only very exceptional circumstances, where we believe there is a serious risk to someone else, will we disclose your HIV status and we will always do this with your knowledge. If you would like further information about this then please discuss it with your doctor.
You have the right to a high standard of care which includes a multi-disciplinary team who are properly trained and keep their skills up-to-date, who communicate well and act professionally. NHS Tayside’s HIV service aspires to meet the standards of care issued by the British HIV Association and Health Improvement Scotland.
You have the right to be fully involved in all decisions regarding your treatment and care.
You have the right to be seen within 30 minutes of your appointment or expect an explanation.
You have the right to make a complaint and receive a written response. Staff can direct you to the appropriate complaints procedure. We welcome this form of feedback in order to better our service.